How do I change or reset my password?

Forgot your password or want to change it? Learn how to change or reset your password in GumboNet.

To change your password:

Change Password

  1. Click the user profile or company logo in the top right corner

  2. Click Change Password

  3. Input old and new passwords into the pop-up window

  4. Click Change

If you forgot your password and are unable to log in:  

Forgot Password
On the Log In page, click Forgot Password?
Forgot Password Reset
  1. Enter your Email address

  2. Click SUBMIT

The reset password process is initiated and a “Password Change Request for GumboNet” email will be sent to your email address.


Reset Password Email

Click Reset Password in the email

Reset Your Password

  1. Enter a new password that complies with the requirements:

  • At least 10 characters long

  • At least one lower case letter, one upper case letter, and one number

  • Does not match or significantly contain the username, first name or last name e.g. do not use “username123”

  • Does not match your previous four passwords

2. Confirm your new password by re-entering your new password



Return to Log In

Click RETURN TO LOGIN to log in to the portal using your newly created user credentials